Effective Date: May 2026
Welcome to OurMoments.live. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and digital experiences.
OurMoments.live is a personalized digital gifting platform that allows users to create interactive experiences such as birthday surprises, proposal pages, apology cards, anniversary timelines, puzzles, and digital greeting cards.
When you use our platform, we may collect:
We do NOT store your card details, UPI PINs, or banking credentials.
Payments on OurMoments.live are securely processed through Razorpay and other authorized payment providers. Payment information is handled directly by the payment gateway.
Users may upload messages, names, and photos to create personalized experiences. You retain ownership of your content, but you grant us permission to process and display it for generating your requested experience.
You must not upload illegal, abusive, hateful, copyrighted, or offensive material.
We may use cookies and analytics tools including Google Analytics and Meta Pixel to improve website performance, marketing, and user experience.
We do not sell your personal data to third parties.
We may share limited information with trusted service providers such as payment processors, analytics providers, hosting services, or legal authorities when required.
We use secure hosting, SSL encryption, and trusted third-party providers to help protect your data.
However, no online system can guarantee absolute security.
You may request correction or deletion of your personal information by contacting us.
Our services are not intended for children under 13 years of age.
As required under Indian IT Rules, grievances may be addressed to:
Grievance Officer
OurMoments.live
Email: hello@ourmoments.live
For privacy-related concerns, contact:
Email: hello@ourmoments.live